PRIVACY POLICY STATEMENT

 

Our customers and customer security are very important to us, please rest assured no card details are kept on file/stored or disclosed to any other organisation without your permission.

1. www.jaxsonsgifts.com is committed to protecting your privacy and maintaining the security of any personal information received from you.  We strictly adhere to the requirements of the data protection legislation in the UK.

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

2. When you visit or order products or services from www.jaxsonsgifts.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about you from messages you post to the website and e-mails or letters you send to us.

3. We use your personal information to fulfil the order or enquiry and to contact you if the need arises.

4. We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.  Your details will not be disclosed to any other organisation unless you give explicit permission, or there is a legal obligation to do so.

5. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.  Your payment card information is immediately encrypted upon transaction before being sent for secure processing. We do not keep it on file or store any information details.

We do not collect sensitive information about you except when you specifically knowingly provide it.  In order to maintain the accuracy of our database, you can check, update or remove your personal details by email to info@jaxsonsgifts.com or by telephone: 01308 422784

We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site.  A cookie is an element of data that our Website sends to your browser which is then stored on your system.  You can set your browser to prevent this happening.  Any information collected in this way can be used to identify you unless you change your browser settings.

6 . In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area).  Your information will not be transferred outside the EEA for any other purpose.

7. If you have any questions about privacy please contact us at info@jaxsonsgifts.com or telephone us on 01308 422784

STANDARD TERMS AND CONDITIONS

1         DEFINITIONS

            In this document the following words shall have the following meanings:

1.1        "Buyer" means the person who buys Goods from the Seller;

1.2        "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;

1.3        "Goods" means the articles that the Buyer agrees to buy from the Seller;

1.4        "List Price" means the list of prices of the Goods maintained by the Seller as amended from time to time;

1.4        "Seller" means   Jaxsons, Dorset. Email: info@jaxsonsgifts.com Tel :01308 422784

1.5        "Terms and Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.

2          GENERAL

2.1        These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

2.2        All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

2.3        Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.

2.4        Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Seller.

2.5        Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.

3          PRICE AND PAYMENT

3.1        The price of the Goods shall be that stipulated in the Seller's current List Price/on the Seller's website/as contained in the Seller's Quotation (as applicable) at the date of order or as agreed between the parties. The price is [inclusive] of VAT and [inclusive] of any delivery charges.

3.2        Payment of the total purchase price (including VAT and any delivery charges) must be made in full before dispatch of the Goods.

4          DELIVERY

4.1        Delivery of the Goods shall be made by the Seller notifying the Buyer that the Goods are available for collection at the Seller's premises or for delivery to such place and on such terms as agreed between the Seller and the Buyer at the time the order is placed.

4.2        All Goods, wherever possible, will be delivered within 24 hours via recorded signed for delivery of the order being placed and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. A tracking number will be emailed at time of dispatch

4.3        The Seller shall use its reasonable endeavours to meet any date stated for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

4.4        Some Goods may not be in stock at the time the order is placed. In the event that the Seller is unable to deliver the Goods within the time specified in Clause 4.2, the Seller will contact the Buyer to advise of the situation and the Buyer shall be entitled to cancel the order and receive a full refund or agree a later delivery date.

4.5        Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

5          WARRANTY

            The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller.

6          CANCELLATION AND RETURNS

6.1        The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within seven of delivery if the Goods are damaged or do not comply with any of the Contract.

6.2        Where a claim of defect or damage is made then it shall be the responsibility of the Seller to collect faulty Goods if the items are large, otherwise the Goods shall be returned by the Buyer to the Seller and the Buyer shall be entitled to replacement Goods or a full refund (including delivery costs, if applicable) plus any return postal charges if the Goods are in fact defective.

6.3        Goods to be returned must clearly show the order number obtained from the Seller on the package.

6.4        Where returned Goods are found to be damaged due to the Buyer's fault the Buyer will be liable for the cost of remedying such damage.

6.5        Where Goods are purchased via the internet, by mail order or by phone or fax, the Buyer has the right, in addition to any other rights, to cancel the Goods and receive a refund by informing the Seller in writing or by email within 7 working days of receipt of the Goods.  Goods must be returned at the Buyer's cost and should be adequately insured during the return journey. The Buyer shall receive a refund of all monies paid for the Goods (including delivery charges, if any) except for return postal charges within 30 days of cancellation.

7          GUARANTEES

            In addition to the Buyer's statutory rights, the Seller guarantees all Goods against faulty workmanship and materials for a period of 3 months from the date of delivery.

8          LIMITATION OF LIABILITY

8.1        Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury, however the Seller shall not be liable for any direct loss or damage suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the Goods.

8.2        The Seller shall not be liable under any circumstances to the Buyer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise.

9          FORCE MAJEURE

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.

10         SEVERANCE

            If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

11         GOVERNING LAW AND JURISDICTION

            These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.